Keep track of your annual check ups and manage all of your health care needs in one, user-friendly place. • Find and book the best local doctors based on reviews from other patients.
• Scan your insurance card and find doctors that match.• Choose between an online video visit or heading to a convenient, local doctor’s office to get the care you need In this release, we enhanced a few features and made other minor performance improvements.
I’ve been able to find wonderful health professionals that we absolutely love. It’s great because it’s an easy and efficient way to book an appointment, you no longer have to call the office and wait forever for someone to pickup the phone.
It is an easy app to use, but when I am searching for a specialist or a primary care provider it displays options that are at least 30-40 minutes away. This could be a glitch, but I was able to work through it and found an available doctor who fit my schedule.
My only concern is that this app will always be more convenient for individuals in densely populated areas. I live in a big college town in NJ, and I was still unable to find a doctor that was less than a 20-minute drive away.
Privacy practices may vary, for example, based on the features you use or your age. Founded in 2007, health start-up ZocDoc helps consumers find and schedule appointments with doctors, dentists, therapists, and other medical specialists using its website or mobile phone application.
In the midst of the telehealth revolution spurred by the pandemic, ZocDoc is an up-and-coming private company that investors are eyeing for a potential IPO in the near future. These appointments can be for one-off medical procedures like fitting patients for contact lenses, or as a first step toward establishing an ongoing relationship with a specific practitioner.
By using ZocDoc, consumers can avoid the pain of using the often-clunky doctor-finding tools offered by their insurance provider and also shortcut the appointment scheduling process by booking with clinicians directly. Recently, ZocDoc has branched out into telemedicine by leveraging its network of healthcare professionals who have been forced to reduce their in-person visits as a result of the COVID-19 pandemic.
As part of its telemedicine program, ZocDoc developed a HIPAA-compliant video call platform that doctors on its network can use to have virtual appointments. Nonetheless, it wouldn't be too surprising if ZocDoc spent the next few years reducing friction within its platform so that it could steal some of Tlaloc's market share.
Between its growing telehealth enterprise and its substantial clinician-targeted appointment scheduling service, ZocDoc is worth watching closely over the next few years. At present, ZocDoc appears to be poised for continued growth as a result of its new telehealth initiative, but it's hard to gauge when investors should expect the company to go public.
ZocDoc is a New York City -based online medical appointment booking service that allows people to find and book medical care. The service is free for patients, and doctors pay to advertise their appointment slots.
ZocDoc Type Private IndustryMedical IndustryFounded2007FoundersHeadquarters, 2000+ cities across the United States Dr. Oliver Harry, CEOProductsmedical appointment booking platformWebsite WWW.
Zocdoc .com ZocDoc was founded in New York City in 2007 by Oliver Harry, Nick Ganja, and Cyrus Missouri, a former McKinsey consultant, who served as the company's first CEO. It began as a service for dentists in Manhattan, and expanded nationwide to include doctors in over 50 specialties.
Missouri reportedly came up with the idea for the service after his ear drum burst in New York, and it took him days to find a doctor. In late 2012, the company added a check-in feature, allowing patients to fill out medical forms online ahead of time.
By February 2014, the company reportedly had 500 employees, served 2,000 cities and had five million users booking appointments every month. ZocDoc was recognized as a Best Place to Work in both New York and Arizona for four consecutive years from 2010-2014.
In January 2019, the company announced it changed the pricing model from subscription to referral fee in some markets. Some doctors expressed concern that a per-customer fee would be harder to recoup unless patients return for additional visits.
In a lawsuit filed against Nick Ganja, Oliver Harry and Etta Samroengraja in 2020, Missouri alleged that they perpetrated “an elaborate series of lies and deceptions” to steal control of the company from him. ZocDoc provides a scheduling system on a paid subscription basis for medical personnel.
The scheduling system can be accessed by subscribers both as an online service and via the deployed office calendar software, or integrated with their websites. The subscriber's schedules are available to the patients, who can search the company's database by specialties, range of services, office locations, photographs, personnel educational background and user-submitted reviews.
^ a b ZocDoc : I Hope You Are Not Too Good to Be True”, TechCrunch, December 7, 2010, archived from the original on November 26, 2012, retrieved December 4, 2012, Glitzy, Phil (January 3, 2011), “Medical practices increasingly allow online appointments”, USA Today, archived from the original on July 12, 2012, retrieved July 30, 2012 ^ Menkalinan, JP (March 5, 2014). “ ZocDoc CEO: We'll be nationwide by end of year”.
“Entrepreneurs at ZocDoc Say They Can Solve a Major Obamacare Concern”. ^ “2015 Top Companies to Work for in Arizona Winners”.
“Jeff Bezos, Marc Benioff Invest In Doctor Reservation Service ZocDoc (AMZN, CRM)”. ZocDoc, a doctor-booking app, is now the third-most valuable startup in NYC”.
^ a b ZocDoc leadership move to dismiss co-founder's lawsuit, defend company's financial health”. “Doctor booking app ZocDoc will start charging a new patient fee despite objections from some providers”.
ZocDoc could accelerate plans for a potential initial public offering in the wake of Teladoc’s (NYSE:DOC) successful listing, said three industry bankers. The New York City-based company has been touted in the banking industry as the next to follow Tlaloc into public markets as soon as this year.
While ZocDoc’s decision to list might be informed by Tlaloc’s performance, the two services have key differences, the first banker pointed out. Tlaloc presented in its roadshow a disrupted story to investors that ZocDoc might not fully be able to reproduce, the banker noted.
Appetite for these novel companies has allowed them to list at high multiples even when they generate little revenue, under the assumption that they will grow into their valuations over a few years, the banker said. The company has investors such as Bezos Expeditions, DST Global, Founders Fund, Goldman Sachs and Khosla Ventures.
Each month, millions of patients use ZocDoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more. With a mission to give power to the patient, Zocdoc’s online marketplace delivers the accessible, seamless, and simple experience patients expect and deserve.
Patients First Important, not Immediate Learners before Masters Together, not Alone Progress before Perfection Adaptable, not Comfortable Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.
ZocDoc competitors include Zesty, Inc., Variant, Practice Fusion, Healthgrades and The Advisory Board Company. 5 Customers rate Zocdoc's Product Quality Score a 3.8/5, which ranks it 1st against its competitors.
4 Customers rate Zocdoc's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Practice Fusion. 14 Employees rate Zocdoc's Overall Culture a 61/100, which ranks it 6th against its competitors, below The Advisory Board Company.
Overall Culture scores are aggregated from all the questions employees at a company answer on Comparably. 6 Employees rate Zocdoc's Gender Score a 58/100, which ranks it 3rd against its competitors, below The Advisory Board Company.
The Gender Score tracks how positively women rate their experience at ZocDoc. 5 Employees rate Zocdoc's Diversity Score a 62/100, which ranks it 2nd against its competitors, below Practice Fusion.