Defects in the anti-reflective (AR) coating and phototropic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.
Canadian Customers / Returns for Inspection: You must pay the shipping fee to mail the glasses to us. You get a 50% refund on your credit card if you return the glasses within 30 days of receiving them.
All you need are your eyeglasses measurements and a doctor’s prescription to order a frame of your choice. In short, Tennis Optical provides a very convenient way of purchasing glasses from your home.
For example, when you buy from stores like Sears Optical and LensCrafters, you get an unrestricted 90-day return policy. Tennis on the other hand typically offers half the value of the original price.
In case of manufacturing error, Tennis will refund you $2.50 shipping cost. Tennis provides refunds to the original payment method to comply with PCI.
The most common complaints about Tennis usually revolve around their return policy. However, you will be fully refunded if the error has been made from Tennis Optical’s side.
For example, you are eligible to get a 100% refund if you are sent an incorrect pair or glasses with wrong power. If you find any manufacturing defect, youcanreturn the glasses for examination within this period.
If Zenni’s examination reveals the glasses do not match your request, you will get a free replacement. The warranty covers defective photochromatic lenses and anti-reflective (AR) coating for one year from the day you received the product.
The usual wearing of the lenses, frames, or coatings is not covered under warranty. Instead, toucan follow the how-to videos on their website to learn how to change lenses from one frame into another.
Toucan get free nose pads replaced by contacting Zenni’s customer care department. A: Yes, toucan get a replacement frame on Tennis Optical’s website at 50% of the original price.
Contact the Customer Care Department to get a replacement for your damaged glasses. A: Toucan get a full refund to your original mode of payment if you cancel an order within the first 24 hours.
One of the best advantages of shopping at Tennis Optical is their fully online marketplace. While most stores would offer full refund or exchanges, Tennis Optical comes with very specific return policies for different scenarios.
Disclaimer: When you purchase through links on our site, we may earn an affiliate commission. This review isn’t about a particular product from Tennis optical, but it’s about an overall experience with the company.
This answers questions about the lens quality, types of lenses, frames and other things they sell, customer service. At the end, we’ve also added a promo code which can save some amount while you make a purchase.
In case you have dedicated few minutes of your daily time to reading this article alone, just like 22% of our readers, feel free to continue. They generally start from the steep price of around $100 and can carry on all the way to $600 or more for a pair of designer glasses.
Add to that, the hassle of going to the optometrist, trying on endless glasses, waiting in line, and finally placing your order after a having spent the last hour at the same store. On top of that, things get even more disheartening when you have to head back to the store because your glasses broke, or you have some problems with it which were not addressed initially when you were selecting them and repeating the entire process all over again.
Tennis Optical, an online glasses company located in San-Francisco presents you with a much simpler and inexpensive way to get glasses that you want while sitting at the comfort of your own home. It is essentially an online store which uses innovative ideas to get you the perfect pair of glasses at the price of dirt.
Not only that, but they also provide free high-quality lenses along with the purchase of these frames which would otherwise cost you much more elsewhere. Furthermore, they also provide you with a glasses case and a microfiber cleaning cloth to keep your spectacles safe when you’re not using them.
Now they do start charging extra when you wish to add more features to your pre-existing lenses. However, they aren’t all that expensive either with prices which are forever lower than any of the competition.
I ordered a few of them, I was surprised to find the lens quality better than the ones we get at most of the places in the local market. I live in Santa Clara, I was really impressed by the quality at that price range.
The same quality of lenses costed around 3-4 times in the local market. Tennis Optical doesn’t just stop at providing you with glasses and frames at the cheapest rates on the market.
The website offers tons of choices when it comes to selecting your perfect pair of glasses. After all, glasses are an essential part of your face and more or less form your identity.
Being a repository of economically viable alternatives to expensive prescription glasses, Tennis Optical provides you with 3D printed plastic glasses which are made in their own lab every time you order them. Meaning that while toucan get a pair of glasses for a rather cheap price, you’re not going to find anything fancy like those designer glasses which you’ll find at your local optometrist’s.
The Tennis Frame Fit technology relies on the fact that you know your Pupil Distance in the first place. While most doctors do measure that, most of them neglect to mention that in reports, or even to the patient altogether.
While they do have an infographic about how to gauge your pupil distance, it is always more accurate to simply have your optometrist do it for you. They do not have their own Logistics services and use commercial logistics such as FedEx, UPS, USPS, and other postal services to ship their products to anywhere on the globe, including international deliveries.
All costs are borne by you and set by our friends in the postal courier service industry. Within the USA, a pair of prescription glasses which takes a fortnight to arrive generally costs around $4.
If you want your spectacles to arrive sooner than that, you should be willing to cough up extra dough just for priority delivery. Shipping charges can easily exceed $20, which can prove to be more than the pair of glasses themselves, and also take upwards of a month to arrive.
As if Tennis Optical didn’t take exorbitantly long times to ship a pair of prescription glasses already, they have a return policy which would leave you cursing them for days to come should you choose to initiate a refund. No, you don’t get all of your money back if Tennis Optical makes a mistake.
If you thought that was bad, then wait till you hear about what Tennis Optical does when you don’t like their glasses. If you wish to return any order which you might have placed and Tennis Optical is not at fault, you’re in for one nasty surprise.
Taking into consideration all these things which Tennis Optical likes to do, one might think that it might not be the best idea to purchase a pair of glasses from there after all. There are tons of people who’ve been using their prescription glasses for quite some time now with a few customers who have been using this brand for the past ten years.
The reviews are more or less quite satisfactory with the occasional complaints now and then regarding the quality of the frames, even though others swear that it is quite durable. The key here is to remember that you’re getting cheaper products because of a reason, and no matter how well-made, it is not going to hold much over a pair of much more expensive prescription glasses.
Once I figured out how to measure the pupillary distance, it was easy and simple to order. “ Zenni’s prices weren’t too bad, and I had my prescription, so I wanted to try one out and I really liked them.
They told me that I have to return them, but I didn’t want to go through the trouble because it wasn’t that much of a deal so next time, I would just get a regular. Diana lid, a Frequent customer of Tennis got two pairs, and they’re both full rim.
It was pretty hard when you aren’t trying them on, so I went with styles that I knew were similar to glasses I’ve had in the past. If there was a Tennis store or if they did something like Wary Parker where, “We’ll send you five frames, you send back and tell us which ones you want,” I would have probably tried wire frames or rimless, but I could only go with what I’ve known works.
Would you be willing to save $0.95 just to spend more than double the amount of money on lenses? They start at a mere $38.00 with the rest of the prices touching thrice the amount which Tennis Optical charges.
However, it only sells glasses on a discount and grossly limits the variety which you might find otherwise. However, it still is a cheaper, more hassle-free alternative to going to the optometrist if you’re not convinced of Tennis Optical.
Among all the other brands, one thing which remains common is the fact that none of them can get as cheap as Tennis Optical for the combination of both Frames and Lenses. Tennis Optical is practically the cheapest brand which there is despite the fact that it may not up to some extreme expectations of articles of cheaper prices.
The standard lenses come free with UV protection and an anti-scratch coating and are also thin. Innovative approach to finding your perfect pair using the Tennis Virtual Fit.
Return and refund policy can cost more than the originally ordered pair of glasses. The site uses Promotional Codes which lower the price of the product even further giving you a real bang for your buck.
Toucan avail the first 10% discount coupon as soon as you step on to their site and register for their newsletter. However, the return and refund policy is poor at best and causes you to spend more money than the glasses originally cost you.
Otherwise, you might end up racking a lot of cost for no reason at all. Tennis Optical is located in the San Francisco Bay Area because according to Tennis, it is a good place to set up shop among forward thinking people and enterprises.
They ship from its manufacturing warehouse in Shanghai, China after printing, edging, and finally reviewing the pair of glasses which you have ordered. It takes between two and four days to process and confirm every order before it is passed on to the manufacturing factory.