If you cannot walk a few steps without your cane, advise the airport security screeners who may provide the options of either a manual pat-down, or will return your cane to you after it has been screened, and then you can proceed through airport security screening. Escort pass holders must clear airport security and comply with the same regulations as an airline passenger.
All of this information is important in terms of getting the level of assistance you may need, and when the airline knows in advance, they can have appropriate staff there to help and are required by law to work with you to provide the accommodation. There are times at the airport when there are unplanned for carry-off situations (when a passenger requires full assistance to be deplaned) and if the staff at the arrival airport isn't aware, it means that passenger can be stuck waiting while the airline scrambles to find staff trained in proper lifting to arrive.
The customer service representative will put a “requires special assistance” note in your reservation record and tell your departure, arrival, and transfer airports to provide a wheelchair. Any possible situation where this may apply will need to go through your health care provider(s) and the airline's medical desk.
The Air Carrier Access Act (NCAA) is a law that makes it illegal for airlines to discriminate against passengers because of their disability and so there will be many processes in place to assist you. These devices are intended to assist passengers with a disability to hear, see, communicate, maneuver, or perform other functions of daily life.
Your device must be returned to you in a timely manner as close as possible to the door of the aircraft, unless you ask to pick it up in baggage claim. Most battery powered wheelchairs are too large and too heavy to be safely stowed in the seating portion of the aircraft.
Large and heavy powered wheelchairs are typically stowed in the cargo portion of the aircraft. When your powered wheelchair is stowed in the cargo compartment, the airline must return your assistive device to you in a timely manner as close as possible to the door of the aircraft, unless you ask to pick it up in baggage claim.
Can I bring my manual collapsible folding wheelchair onboard the seating portion of the aircraft? The airline must allow you to bring your POC onboard the aircraft as long as it meets FAA requirements.
Airlines can require you to: Provide up to 48-hours advance notice that you will use your POC onboard; Provide a medical certificate for the use of your POC onboard; Bring a supply of fully charged batteries to power your device for no less than 150% of the duration of the flight; or Check in one hour before the regular check in time for the flight. For additional relevant policies regarding loading, stowing, and returning assistive devices to passengers with disabilities, please consult our helpful interactive guide.
Confirm with airline that your wheelchair will fit in cargo hold if you are traveling on a small plane, like a commuter aircraft or a regional jet. Having written instructions will assist airline personnel and contractors in case your wheelchair needs to be disassembled for transport.
You can request that your wheelchair or walker be returned to you on the jet way at your destination airport and not the baggage claim area. Airlines are required to return wheelchairs to users as closely as possible to the door of the aircraft if requested.
On international flights, the Montreal convention provisions control payments for items including assistive devices. If you believe your rights have been violated and the airline employee you find at first is unable to help you, ask to speak with a Complaints Resolution Official (CRO).
I've never had to pay extra for gate checked items. They can most likely fit the walker in the closet on the plane (like where they hang the suit coats in first class).
It's just not worth the risk of injury to him, or the inconvenience to the other passengers. I have never seen a person with a walker in a Jetway or on a plane, but I have seen plenty of wheelchairs.
You can arrange these in advance when you check in at the first counter of the trip. Put a name label on it and ask if it can be included in your luggage allowance.
Air mattresses with built-in pump are allowed in carry-on bags. Please check with your airline for any size or weight restrictions.
Alcoholic beverages with more than 24% but not more than 70% alcohol are limited in checked bags to 5 liters (1.3 gallons) per passenger and must be in unopened retail packaging. Mini bottles of alcohol in carry-on must be able to comfortably fit into a single quart-sized bag.
Small arms ammunition must be securely packed in fiber, wood or metal boxes or other packaging specifically designed to carry small amounts of ammunition. When traveling, be sure to comply with the laws concerning possession of firearms as they vary by local, state and international government.
Mobility and medical devices Travel information American Airlines in and restart your reservation? Tips and suggestionsThis content can be expanded Be sure your equipment is clearly labeled with your name, address and phone number.
Write down the make, model, serial number and note any normal wear and tear. When you arrive at your final destination look over your equipment to make sure it’s in good and working condition before leaving the airport.
Notify the gate agent or baggage service office if you notice any damage. If space is limited, the device doesn’t fit in the cabin or if it isn’t required during the flight, it may need to be checked.
Canes, walkers, continuous positive airway pressure machines (CPAP) and other assistive devices that can be collapsed to fit into overhead and under-seat storage Items used for comfort such as seat cushions, arm or footrests When traveling outside the U.S., we highly recommended you make your special assistance requests as far in advance as possible.
Your airline will likely not compensate you for the loss or damage to any these items, so it is safer to put them in your carry on bag. If you are checking more than one piece of luggage, distribute items so that the loss of one bag will not cause undue hardship.