How confident are you that this establishment takes safety precautions against cross-contamination? Visiting today after a celiac diagnosis last year.
How confident are you that this establishment takes safety precautions against cross-contamination? The food was pretty good, but unfortunately I felt mildly glutened.
I'm wondering if they cook only hamburger on the flat top, or do they also toast buns, etc....on there. Delicious food and the staff was very knowledgeable about gluten & dairy free.
A manager even came out to verify and said they can cook on a separate skillet in the back to avoid cross contamination. Waitress understood GF and said she would mark the order gluten allergy.
Server had a list of GF menu items to read to us. We were told fryers are each dedicated to each kind of food being fried.
How confident are you that this establishment takes safety precautions against cross-contamination? I got my food for takeout and when I got home, I realized they put both cheese and sauce on the burger.
I scraped off the cheese and didn’t have any reaction to the bun or sauce (I’m celiac). Ran to speak with her managers/cooking staff a few times u til we found something safe for me to eat.
She was more than accommodating, but seriously how are is it to mark something on the menu, so I don't feel like a huge inconvenience? Also, the tater tots are Celiac friendly since they have a dedicated frier!.
General Manager Tony stopped by to check how things were going and MELINDA our server was TOP NOTCH!! Staff was also knowledgeable and the manager came out to speak to me as soon as I told the cashier that I had Celiac Disease.
Don't eat a lot of meat or fried food, but once in a while when I am in the mood, I go. When we first started coming here, it was tasty and always carefully prepared.
Dedicated fryer and buns, but there’s no confirmation when you get takeout. The manager came out to talk to us, and then we were told he prepared her meal separately.
My daughter had a grilled cheese sandwich with bacon on GF bread and Yukon fries. They have a dedicated fryer for fries and tutor tots and say they make things separate and are very careful if you tell them it's for an allergy.
The staff isn’t super knowledgeable yet about gluten, but the fries are definitely gluten free (separate frier) and the burger was pretty good (I think they use Audi’s buns). They gave us all wheat filled food after saying they understood celiac.
My mom was very sick as she took a bite before I noticed our food looked like wheat bread not GF. They didn’t even offer us a lousy gift card or any apologies.
I don’t think someone goes into anaphylaxis could fix them without them first being sued for it. They state that they have gluten free buns, bread and croutons at the bottom of their menu.
In addition, they utilize a dedicated fryer for french fries and tater tots. Click on the Allergen Information link on the FAQ page for GF listings.
Hamburgers maintains a separate gluten free prep space in their kitchen. They serve glutenfreeburgers in a paper container, in addition to the regular basket.
Also, glutenfreeburgers come out with the bottom separated from the top, as opposed to stacked with a pick through it. However, she made sure to ask the chef or upper management any questions she was unsure of.
I imagine it would be awesome with a scoop of ice cream on top! They also serve alcoholic “adult frappés.” This includes a fluffanuttahh frappé made with marshmallow vodka and Creme DE Banana.
To learn more about the chain, and the Weinberg family, watch the Hamburgers show on A&E. As always, ask about gluten free food preparation any time you dine at restaurant.